Library+FAQ


 * HOW DO I...**

How do I find online, full-text articles?
 * //Before making the request, you will need to need to know the Author/Title of the article for us to assist.//

How do I find an item my professor put on reserve?
 * //Request information on books from the library assistant.//

How do I find whether the library has a particular journal either in print or electronically?
 * //We have some journals which are on print. You may visit our journal section and check for what you require. Or you may contact the Library staff for assistance.//

How do I find a fax machine or scanner in the library for student use?
 * //We do not have a fax machine in the library. However if you wish to send something by fax, use the number provided and indicate who your fax is going to in the library. For scanner use, you will need to talk to the Librarian and an arrangement can be made to assist you.//

How do I check out textbooks that professors are using in their classes?
 * //You may check for text books in the official school website in the virtual bookstore section and/or visit the library and ask for assistance.//

How do I renew a book over the phone or internet?
 * //If you would like to renew a book, you may call the library on the contact numbers available and a library assistant will be able to assist you. You may also send an email to the library helpdesk and request for an extension.//

How do I print color documents at the library?
 * //There is no color printer available in the Library.//

How do I print non-color documents at the library and how much does printing cost?
 * //You can print a non-color document from the work station you are using in the library. The cost is 10 cents per page.//

How do I make photocopies at the library and how much does it cost?
 * //You can make copies using the photocopier that is available in the library. The cost of photocopying is 10 cents per page.//

How do I reserve a study room?
 * //For reservations of the rooms in the Library, you will need to contact the Librarian.//

How do I use databases for online research?
 * //You may request assistance from the Librarian on how to use the database.//

How do I find a quiet place to study in the library?
 * //The library is generally a quiet place and you will be able to study. There are designated areas for study and no social activities are expected here. All these sections are marked.//

How do I distinguish between scholarly and popular journals?
 * //The journals are placed in the different categories.//

How can I set up an appointment with a librarian who can give me individual assistance?
 * //You may call the library on the contacts provided, or you may visit the library and you will receive assistance.//

How do I earn credit in the library?
 * //You can earn credit by assisting with certain tasks that are posted by the librarian. You may see available jobs in the notices when you enter the library.//

How can I get library membership if I am not a student?
 * //You will need to contact the Librarian and she will collect your information and register you in the system. Once you are registered, you can start borrowing books.//

How do I borrow books from the library if I am an online student?
 * //You may call the library and check if the books you require are available. You may come to the library and collect them.//

How do I get books if I am an online students and I live out of town/state?
 * //You may call the library and check if the books you require are available. The books will be mailed to your address.//

How do I find the online bookstore?
 * //The online bookstore is found in the ABC website at the bottom right corner of the homepage.//

How do I donate my un-used books to the school library?
 * //You may call the Librarian and inform her that you will be donating books. You may drop them at the library.//

How do I locate library special collections and archived books?
 * //Please contact the Librarian for assistance.//

How do I request to take a library tour?
 * //You may take a library tour during the 1st week of school which is the registration week. This is organized by the registrar in the main offices. Also you may visit the library and one of the staff will take you through.//

How do I get live help from the library when i am an off campus student?
 * //You may call the library and speak to one of the staff members or email the helpdesk for assistance.//

How do I know the library staff?
 * //The library staff are available at the helpdesk, you will see one when you walk in.//

How do I cite a book in the library catalog?
 * //You will need to have the name of the book you will need and type it in the search. Once you have done this you will get the code for the book. Incase of a difficulty, you may ask the Librarians for assistance.//

How long can I keep borrowed material?
 * //If the material borrowed is being used for classwork for the semester, you may borrow some books for the period of the semester. Other books can be borrowed for three weeks.//

How can I contact the library?
 * LIBRARY CONTACT**


 * //Phone: 1-817-461-8741//
 * //Fax: 1-817-274-1138//
 * //Email:// //helpdesk@abconline.org//


 * NEW STUDENTS**

How do I register for library services? How can I join the text services?


 * BORROWING & INTERLIBRARY LOAN**

If I am a graduate of ABC, can I borrow books from the library? How long can I keep the books when I check them out?
 * //Yes, the library is open to the public and you can borrow books. The books will be available for 3 weeks and can be borrowed during the school term.//


 * //This is where a patron can borrow books that are owned by another library. The library does not have this service at this time.//


 * //Yes you may borrow a book from the library. The library assistants will have your name in the check out system.//


 * //Yes, you may check out media items for one week.//


 * //If the library does not have a book that you require, you can go to the school website and then to the Virtual Bookstore to check if it is available on the listing for sale. If it is not available, you can also check on different websites like Amazon. However, you can visit the City Public library or a college library of a different school and check if they have the book.//


 * //The first two weeks you can only borrow two books. After this time you may borrow up to 25 books.//

//Tuesday - Thursday 7am - 9pm//
 * INFORMATION ABOUT THE LIBRARY**
 * //The library is not open on weekends.//
 * //Our normal opening hours are as follows: Monday - Wednesday - Friday 7am - 4pm//
 * //The Librarian will place a vacancy on the notice by the door or you may check the website.//


 * //We make announcements 15 minutes before closing so that you can prepare to finish your work and return library books which do not leave the library.//


 * //Children are allowed in the library at the Childrens' section. However you will need to have them supervised incase they need assistance. You cannot leave the Children at the section while in class, but you may do so as you are in the library seeking assistance or looking for a book.//


 * //It is the responsibility of every patron to take care of their personal items when they are in the library. However, any items that are found misplaced will be placed at the front desk.//


 * //A notice will be placed at the door to indicate if the library is closed. You may also call the office for the Librarian and you will get the information.//


 * //If you have lost an item, you may ask with the Librarian at the helpdesk, if we have the item then you will find it at the front desk.//


 * //There is a book drop in the library and it is located at the front area as you come into the library.//


 * //To use the computer lab, you will need to check with the Librarian before use.//


 * //There is no breakout lounge in the library, but you will find areas where it is allocated for small group discussions.//


 * //You are allowed to come to the library with drinks, but no food is allowed.//


 * //You may ask the Librarian for assistance and you will be guided on what you need to do.//


 * //There are few CD learning materials in the library. Please check in the Circulation desk or contact a library staff member for assistance.//


 * //Patron information is confidential and available for library use only.//


 * TECHNICAL SUPPORT**
 * //You may get your Wiki Login/Password assistance from the Librarian, however; you may contact the Registrar and the Adminstrative Office for your Login/Password for your online classes.//


 * //We have some MS Office books that can be used to assist with learning this program. If you have a problem, the librarians are also willing to assist you.//


 * //Yes, the library has wireless internet and it is available for your use. If you have a problem with connectivity, contact the Librarian for assistance.//


 * //We do not have laptops/headphones for checkout.//


 * //For any use of the projectors, you will need to speak to the librarian and book a projector and a room for use.//


 * //The library has thumb drives. You may save your document and return it to the helpdesk. The thumb drives are not available for checkout.//
 * BILLING INFORMATION**

How do I pay my fines?
 * //All cash payments can be made at the library. If you need to use your card for payment, please visit the business office for this.//


 * RULES AND REGULATIONS**

Can cell phones be used in the library?
 * You may have your cell phone in the library, but it should be on silent mode.

Can i bring food and/or beverage in the library?
 * You may not bring food and/or beverage to the library.

Can persons under 16 years use and borrow books from the library?
 * This will be possible with the descretion of the Librarian. Contact Librarian for more information.